What we collect, what we do with it, and your rights.

Who this policy applies to

The Carnival Fun Experts is operated by My Little Carnival, Inc., a California corporation headquartered at 2712 Transportation Ave, Suite F-G, National City, CA 91950. This policy covers everything that happens on this website. Booking, contracting, and event production are covered by the agreement we send you separately.

What we collect

From you directly

• Inquiry form: name, email, phone, event type, date, location, guest count, budget range, and any notes you add. You provide this when you ask for a quote.
• Wishlist: if you add items to the cart drawer to send with your inquiry, those item names sit on your own device in browser localStorage until you submit or clear them. They never leave your browser unless you submit the form.
• Ask Jack conversations: if you chat with our AI assistant Jack, the messages you type are sent to Anthropic's Claude API to generate replies. We log conversations server-side for up to 30 days so we can review what people ask and tune Jack's accuracy. We do NOT use them to train any model — Anthropic's API terms also prohibit training on API traffic. Don't share account numbers, passwords, or anything sensitive with Jack — like any chatbot, treat it as a public conversation.

Automatically

• Google Analytics 4: pages you visit, time on page, approximate city-level location, device type, and how you arrived. We use this to understand what's useful and what isn't.
• Server logs: our host (Vercel) records standard request data — IP address, user agent, timestamp — for security and reliability. Retained per Vercel's defaults.

What we do not collect on this site

• Credit card or payment information. Payment happens through our separate booking platform, after you've confirmed a quote.
• Precise geolocation. Google Analytics resolves to city-level only.
• Anything from anyone we knowingly identify as under 13. See the children's section below.

How we use it

• To reply to your inquiry, send a quote, and coordinate your event.
• To improve the site — figure out which pages are useful, which load slowly, which lead to inquiries.
• To send occasional service-related messages about an event you've booked.
• We do not use your information for advertising, profiling, or anything you didn't ask us to.

Who we share it with

Only the service providers that help us run the business, all named here:

• Google (Analytics) — anonymized usage data only.
• Vercel (hosting) — request logs.
• Anthropic (Claude API) — only when you chat with Jack, and only the messages you type. Anthropic's API terms prohibit training on this traffic.
• Resend and our internal email — to deliver replies to your inquiry.
• Our internal booking platform — receives your inquiry and stores it for the team to act on. Access is limited to The Carnival Fun Experts staff who need it.

We do not sell, rent, lease, or trade your personal information to anyone, for any purpose. Period.

Cookies and similar technology

We use a small number of cookies, all functional or analytics:

• Google Analytics cookies (_ga, _ga_*) — measure usage. You can opt out via the Google Analytics opt-out add-on or via your browser's cookie controls.
• Functional storage on your device — remembers your cart wishlist between page loads. Cleared when you clear your browser data.

No advertising cookies. No third-party trackers. No cross-site profiling.

California residents — your rights (CCPA / CPRA)

If you live in California, you have specific rights under the California Consumer Privacy Act, as amended. You can:

• Know what personal information we have collected about you and how we've used it.
• Delete personal information we hold about you, with some exceptions for records we're legally required to keep.
• Correct information that's inaccurate.
• Opt out of sale or sharing. We don't sell or share for cross-context advertising, so there's nothing to opt out of — but you have the right to confirm that.
• Non-discrimination: we will not deny service, charge a different price, or change quality because you exercised any of these rights.

To make a request, email info@mylittlecarnival.com with "Privacy request" in the subject. We'll verify it's actually you (usually by replying to the email address on file) and respond within 45 days. We may extend once if a request is complex; we'll tell you if so.

Children's privacy

Most of our events are for kids, but our customers are the adults planning them. This site is intended for adults. We do not knowingly collect personal information from anyone we identify as under 13 years old. If you're a parent or guardian and believe we have information from your child, email info@mylittlecarnival.com and we'll delete it.

How long we keep it

• Inquiry data: kept while we're discussing your event and afterward for ordinary business records (typically up to seven years for tax and accounting purposes).
• Analytics data: per Google's default retention (14 months at the user-level dimension, then aggregated).
• Server logs: per Vercel's defaults (around 30 days for raw access logs).

Security

The site is served over HTTPS. The inquiry form posts your data over a secured connection. We don't store payment information on this site — payment happens later, through a separate platform with its own protections. No system is perfectly secure, but we take reasonable steps to protect the information you share with us.

Other websites we link to

Some pages link out to third-party sites — venues, suppliers, our parent brand at mylittlecarnival.com, or our social profiles. Those sites have their own privacy policies; this one doesn't cover them.

Changes to this policy

If we update this policy, we'll change the "Last updated" date at the top. Material changes — anything that meaningfully affects what we collect or what we do with it — we'll also note at the top of this page for at least 30 days, and email anyone who's recently shared their email with us.

Contact

Privacy questions, requests, or complaints:
Email: info@mylittlecarnival.com
Mail: My Little Carnival, Inc., 2712 Transportation Ave, Suite F-G, National City, CA 91950